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SchoolTool - Parent Portal - Quick Reference Guide

SchoolTool supported internet browsers are Internet Explorer, Chrome, Firefox and Safari.

NOTE:  Do NOT use the Internet browser’s back button while in SchoolTool as this will cause an error message to appear.  There is also no double clicking in SchoolTool.

Getting Started:  Go to your district’s URL at

Logging in:

  • Enter your username (this is your email address) & password (this is contained in the initial email sent to you by your district).

Once you are logged in you will see the Home>My Home view by default and any of your children that you have Parent Portal access to listed.

To change your password:

  1. Once you are logged in, click on the Accounts tab.

  1. Enter the Old Password – which is the password that was sent to you by the district.

  1. Enter a New Password and then enter it again in the Confirm field

  1. Click on Change Password when finished.

Below is a list of common icons you may see throughout the system:

Select icon – use this icon to view additional information on your child.

Parent Portal Access – this indicates the guardian has parent portal access.

Email – select this icon to send an email to the person.  The email will come from your account email.

Primary guardian – indicates primary guardian.

Receives mail – this person will receive mailings/reports sent from district.

Pick up – this person is allowed to pick up your child.

Print or Report

Medical Alert – if the student has a medical alert, hover the mouse over the icon to view the alert information.

Help – when you click on this icon it will give you more information about the screen you are currently on.

Custom Flag – the district can create any color flag for any information they want – hover the mouse over the flag to view information.

Done – this icon will return you to the previous screen.

Click on the Select  icon next to your child to view additional information.

You will see your child’s basic information in the top portion of the screen and a set of tabs across the bottom portion of the screen.  The information and tabs available are set by your district. Below is an example of what it may look like.

Click on each tab to view the information:

Contacts – any contacts associated with your child, along with icons (see icon descriptions above) for each person listed.

Schedule – displays your child’s schedule.  Here you can also print the schedule (the print option is set by the district as to whether it is available or not).  Typically there are two view options: standard view or grid view.

Attendance – shows all Daily and Course attendance.

Grades – shows all courses and grade information.

Assessments – displays a list of 3-8 assessments and any district User Defined Assessments.

Assignments – displays any assignments the teacher has given view access to for the selected marking period.

Letters – displays any Attendance letters that were sent home by the district.

FAQs - Frequently Asked Questions

Q. How do I find my child's grades?

 A. After logging in click on the blue triangle, you should see a series of tabs.

  1. Go to the Grades tab

  2. Select the appropriate School Year for the grades you want to see

  3. In the View drop down change to Final Grades and you will get those.

  4. Change View drop down to Assessment Grades and you should get all Final Exam grades including Regents for the selected school year.

  5. Change the View drop down to Marking Period Grades (10-weeks) and the "for" drop down to the marking period you want to see and you will get those grades

  6. Change the View drop down to Progress Report Grades (5-weeks) and the "for" drop down to the marking period you want to see and you will get those Progress Report Grades

NOTE: The Assessments tab will contain the results for any 3-8 NYS Assessments your child has taken.  The 3-8 exams are graded on a 1-4 scale (Performance Level).

Q. How do I access the 5 week progress report once I am logged in?

A. Log in to your PP account --> Select your student (blue triangle)--> Click the "Grades" tab --> Change the "View" menu to Progress Report Grades and Voila!

Q. I can’t login/forgot password

A. First thing you should know is that your account will “Lock” 10 minutes AFTER the 5th unsuccessful log in attempt. If you have forgotten your password, try to log in, when it tells you wrong username or password, click on the blue Forgot Password link.  Enter your email address on the next screen and a new p/w will be sent to you (it will come from [email protected]). You can then go in and change it under the “Account” tab. If all else fails email us at [email protected]


Q. What do I do if my contact information is wrong?

A. Please email us at: [email protected] with the changes & we will fix it.

Q. What is the difference between Progress Report Grades & Marking Period Grades? 

A.  Marking Period Grades - Those are the grades students receive every 10 weeks and those are the grades that would show up on what we traditionally refer to as "Report Cards".

Progress Report Grades - Those are a student's grades at the half point of the marking period (sometimes they are approximate).  These "Progress Report Grades" are done to help parents and students monitor student progress 5 weeks into each Marking Period. NOTE: Progress Report Grades are NOT official grades, they do not count in any final averages, they are just an update on student progress. 


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